:: Yoongda.com - Cash and Carry ::

Delivery Terms

 
 

Shipping Service

 
 

Shipping Cost

   
£ 0.99 and above £ 5.00

If selecting our 'Standard Working Day' service, please note that this is from the day of dispatch. We will endeavor to pack and dispatch orders placed before 12 noon on the same day, subject to product availability. Working days are Monday-Friday. Orders placed on Friday before 12 noon should arrive on the following Monday.

Our Shipping Service is available in England only.

Beside that, You can buy online and come to our store in order to collect your purchased items. Of couse, this is free of charge.

Please Note: If you come to collect your purchased items, please, bring your receipt with you. We do not accept any reseasons excepting printing order paper (receipt).

Once we have received your order, we aim to process and dispatch it within 3 working days; usually much faster! Should we have any trouble with fulfilling your order we will contact you for further instruction.

Once dispatched, your goods should arrive within the timeframe of your selected delivery method. Whilst we will do as much as reasonably possible to chase up deliveries with our carriers, Yoongda.com cannot be held responsible for any delays to the delivery of your goods once they have been dispatched.

Please Note:

  •  * All deliveries will be considered as received in good condition unless you specifically sign as 'damaged' or 'opened' etc. 'Unchecked' will not be accepted as a valid status.
  •  * Parcels with age-restricted goods must be signed for by someone over 18 (ID may be requested) and cannot be left if there is no-one there to receive them.
  •  * If you request your order to be left unattended (not applicable for age-restricted goods), Yoongda.com and Parcelforce may not be held liable for any loss, damage, or delay arising howsoever from delivery. We would recommend that delivery is arranged to an alternative address or neighbour where someone is able to receive the parcel. By requesting the parcel to be left unattended, you agree that it shall indemnify Yoongda.com and Parcelforce against all actions, claims and demands in respect of any loss, damage, injury or death arising from the delivery of your parcel.
  •  * Yoongda.com are not obliged to pass on instructions to leave parcels unattended. In some cases it may be deemed unsuitable to pass on instructions for orders to be left unattended, for example if the order is of a high value. Should this be the case, we will always contact you to make alternative delivery arrangements before dispatch.
  •  * Whilst we will do as much as reasonably possible to ensure you get your parcel, Yoongda.com cannot be held responsible for failed deliveries. Parcels that are returned to Yoongda.com following failed delivery will be refunded minus the cost of shipping.

Yoongda.com makes no guarantee that your products will arrive within the timeframe selected and cannot be held liable for any loss, damage or expense resulting from any delay in delivery. If your goods are not delivered on time, it does not give you the right to cancel your contract with Yoongda.com. If you wish to return any items, please follow the instructions laid out in our Return Service

Purchased Items will be delivered to the address as specified by you on the online check-out form. Yoongda.com cannot be held responsible for any lost or damaged packages resulting from an incomplete or inaccurate address.

 

Return Service

 
 

Yoongda.com has a 7 day returns window in accordance to the UK Distance Selling Regulations. All items being returned will be at your own expense unless faulty or sent in error.

, for any reason, you wish to return any items, you should:

  1.  * If we receive any returned goods without our prior knowledge we reserve the right to refuse them.
  2.  * Once you have notified us of your wish to return an item, the item(s) should be sent back to us with a copy of the delivery note or receipt at:

Yoongda.com - Cash and Carry

640 Lea Bridge Road, Leyton, London

Tel:   0208 536 9908

  1. * All products must be returned sealed and in a saleable condition unless faulty or defective. We recommend that you return items using recorded delivery as we cannot assume responsibility for anything you send back until we have received them.
  2.  * Once we have processed your return you will be refunded the cost of the item(s) being returned.

Please follow the returns instructions above. The processing of returns is at the discretion of Yoongda.com. Should you not follow the guidelines laid out in this notice, we reserve the right to apply a processing charge proportional to any additional work required to process the return.

We are happy to process returns beyond the 7 days if:

  •  * A product was found to be faulty or damaged.
  •  * A product was sent in error.

In both cases, we will endeavour to replace your product with the same or similar item and reimburse you with delivery costs. Should no substitute product be available, we will give you a full refund including delivery costs incurred with returning the item.

Returns of products bought on promotion will be refunded at the promotional price.

Please allow 28 days (not including delivery time) for us to process your return.

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